Frequently Asked Questions
Frequently Asked Questions
Find clear answers to common questions about our accounting and financial services in Estonia. From pricing to reporting tools – we’ve got you covered.
Working with us
How do you usually work with clients?
We aim for smooth, proactive collaboration. Once we’ve agreed on the scope, we define the routine tasks and responsibilities clearly. You’ll always know what’s expected and when. We typically use secure cloud tools like Microsoft OneDrive and communicate via email or scheduled calls.
Who will I be communicating with directly?
You will work directly with one of the two partners – Mika or Mirjan. We believe in personal responsibility and clear communication. You won’t be passed around between anonymous team members.
What kind of businesses do you typically work with?
We work mainly with small and medium-sized enterprises (SMEs / SMBs), including both Estonian-founded companies and international clients operating in Estonia. Our clients often value professionalism, clarity, and responsiveness.
Do you support businesses with international operations?
Yes, many of our clients operate internationally. We support cross-border accounting needs, English-language documentation, and alignment with international financial practices where needed.
Services and scope
What accounting services do you offer?
We provide bookkeeping, tax reporting, payroll, and financial advisory services tailored to your business needs. For a full overview, see our services page.
Can I choose which tasks to outsource?
Some clients prefer to handle tasks like payments or invoicing themselves, while we take care of the rest. We’re flexible and happy to define a clear division of roles.
Do you handle company formation or e-Residency?
No, we do not provide company formation or e-Residency services. Our focus is on long-term financial support and compliance once the company is up and running.
Do you prepare financial statements according to IFRS?
Yes, we have experience with International Financial Reporting Standards (IFRS). If your company requires IFRS-aligned reporting, we can support you.
Tools and collaboration
What software do you work with?
We work daily with Microsoft Dynamics 365 Business Central, Merit Aktiva, Merit Palk, SimplBooks, and Korto (for housing associations). We also use MS Office tools for planning and reporting.
How do we share documents securely?
We use secure cloud-based systems such as Microsoft OneDrive. No third-party portals are required — document sharing is simple and GDPR-compliant.
Do you offer an online client portal?
No. We believe in using straightforward, familiar tools that don’t require you to learn a new system. Email and cloud-sharing work efficiently for most clients.
Reporting and compliance
What are my obligations for tax reporting in Estonia?
Your obligations depend on your business type and tax status. If you’re registered for VAT or employ staff, monthly declarations are required. All companies must file an annual report.
Can you help with monthly VAT and payroll declarations?
We handle monthly VAT (KMD), employment taxes (TSD), and salary calculations. These are part of our standard bookkeeping and payroll services.
How often will I receive updates or reports?
That depends on the agreement. We can offer ongoing support with regular updates, or a simpler end-of-month reporting package — whatever suits your workflow.
Pricing and engagement
How is your pricing structured?
We usually offer fixed monthly packages based on the volume and complexity of your business activities. For small and medium-sized businesses, this provides predictable costs and clear scope.
For larger clients, we can agree on a document-based pricing model that reflects actual workload while keeping the process transparent.
Can I get an estimate before starting?
Absolutely. After a short discovery call or email exchange, we’ll provide a no-obligation estimate tailored to your needs.
Do you offer hourly or fixed monthly rates?
Mostly fixed monthly pricing. In special cases (e.g. one-time reviews), hourly billing can be arranged.
Language and communication
Do you offer services in English?
Yes. All our services are fully available in English. Most of our client communication, documentation, and reporting is done in English by default.
Is the documentation provided in English?
Yes, we provide reports, tax summaries, and client communication in clear and professional English. And ofcourse, in estonian, if needed
Do you also support Estonian-speaking clients?
Of course. We work fluently in both Estonian and English.